If you wish to disconnect your pupil assessment data from the Analysis Tool to Arbor MIS, you must inform NFER by contacting the NFER Customer Support Team through raising a ticket.
Any pupil assessment data deleted in the Analysis Tool will be removed from Arbor MIS within 24 hours (updating overnight).
If a school wishes to continue using the Analysis Tool but decides to no longer use Arbor MIS, they must contact NFER to unapprove Arbor as a reader of their data. Please raise a ticket to request this. If they no longer want Arbor data to flow into NFER, they can follow the guidance on Arbor's Help Centre.
For any technical queries relating to your Arbor MIS, see Arbor’s support options here.
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